Please e-mail or telephone us first to secure your preferred date and accommodation type to avoid any disappointment as availability can change daily, then confirm your booking with the deposit.
Reservations are from 3.30 p.m. on day of arrival until 10.00 a.m. on day of departure.
A reservation only becomes confirmed when a deposit is received by us.
Please contact us prior to your arrival to arrange entry to your chosen accommodation (+44(0)1786 472523).
When making a reservation, an initial deposit of one third of the final rental price is required, this is part of the full rental charge. The balance of which must be paid one month prior to arrival. If a booking is made one month or less before the tenancy is due to commence, the full rent must be paid at the time the booking is made. We accept credit card bookings i.e. Visa and MasterCard. We also accept a cheque made out to “Mrs E Graham”.
If the balance payment has not been paid by the due date (i.e. one month before arrival) we reserve the right to cancel the booking, in which case the deposit will not be refunded. We are not obliged to send reminders – the date on which the balance is due is clearly indicated on the Booking Confirmation letter.
Telephone requests wanting to pay by cheque shall be held for one week only awaiting your deposit or full payment.
We reserve the right to amend prices quoted on web sites or in any brochure due to any errors or omissions.
In the event of Cancellation
In the event of cancellation the hirer will forfeit the deposit. If less than one months notice is given, full fee is payable and non refundable, unless the same dates are re-let, at which point the balance payment will be refunded. As this is a legal contract it is advisable to insure against cancellation.
Notice of cancellation should be made immediately by telephone, and then confirmed in writing to Eleanor Graham.
Bookings by persons under 16 years of age cannot be accepted.
The booking is made in good faith in the belief that the accommodation will be placed at your disposal for the type and dates stated. If for any reason this is not possible through circumstances not under our control (e.g. fire, theft or damage) we cannot guarantee to provide alternative accommodation. In such an event the deposit will be refunded in full and as such you will have no claim against the proprietor.
The proprietor reserves the right to alter or amend the facilities or amenities available without prior notice.
Damages to Property
We ask that the accommodation is left in a clean and tidy condition and should any items be accidentally broken or damaged that you undertake to replace or repay.
Please bring plastic mattress covers for bed wetters. If bed wetting occurs guests must pay for a new mattress.
The number of people occupying the hired accommodation must not exceed the numbers stated at time of booking, without prior arrangement.
The hire property shall be used solely for holiday purposes and the hirer shall not sub-let the properties or any equipment hired to the hirer.
Damages to Land and Farm Machinery
No fires are to be lit on any part of the grounds or surrounding land.
Guests must not touch any farm machinery, implements or vehicles.
Guests must not enter any farm buildings unless permission is granted. Children must be supervised at all times.
No liability is accepted by us for loss or damage to hired or passenger’s property, baggage, motor car etc, however caused nor for any accident or mishap to persons whilst on the premises.
Smoking and Pets
Smoking is not permitted in any of our properties, outbuildings or agricultural sheds.
We do not allow any pets except guide dogs.
We reserve the right to refuse admission to any persons in the opinion of the owner not suitable to take charge or anyone causing a disturbance or nuisance. In the event of termination of a let a refund of any unexpired portion of rent will be made.
All bookings are made on the clear understanding that the above constitutes the Terms and Conditions of the booking, and that they are accepted as such. Discussions will not be entered into regarding these Terms and Conditions at any time during your stay.